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I am sure everyone gets nervous when you present your work first time to public. I had my first presentation at an international conference in Tanzania. I was presenting my malaria research in one of the opening session with around 500 people in a big hall. Of course I practices hundred of times before the important day, I was shaking on the stage, speaking non-stop and was so panic that I forgot to change the slides! After all, I did enjoy my visit to Tanzania and managed to spend time on 5-day safari after the conference. These days, I am less nervous when I present although it is not completely going away. I am much more in control of myself. I thanks myself for being brave and trying many new uncomfortable things those days and up to now. Practice would make more perfect we all know that!
Now please share your story. It can be anything, big or small thing, work or non-work related, doesn’t matter. Something that makes you proud today because you decided to take up some leadership that day.
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I would like to share my first few experiences as a Pharmacist at private pharmacy stores around tourist areas.It was the first real practical after I graduated my bachelor.
Being a pharmacist in private stores, was more than medical related. Customer services, Promotion strategies, Stock management, and the preciseness of cashiering and money were under responsibility of pharmacist too.
It was a big step learning to socialize with people that weren’t friends from school. Customer service was one of the hardest tasks at the start. I had experienced many types, mood and expectation of customers. I did understand that it couldn’t be possible to run the work everyday without some accidental mistakes from this job. There were many problems which needed to be promptly solved. That could be from pricing misunderstanding, staff facial expression and some wording which could lead to customers dissatisfaction and arguing. These mistakes were caused by myself or other staff, however, the Pharmacist there had a big role to take responsibility and deal with unpleasant customers.😂
Initially, it was very hard for me to face the mistakes and find the best way to communicate to customers about the problem when it had already happened, especially when it involved money. I felt very scared and nervous to take responsibility in this kind of situation. My brain was overwhelmed by many thoughts such as how to return money, what I should say, and whether they were going to write a complaint.
After all, I feel that I have improved self control and thinking of better ways to solve problems.
Polite and straightforward communication are what I have learned from facing many customer service situations.😇 -
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I have had many experiences in how I successfully drove myself on challenging occasions, but the most impressive moment was when I decided to join BHI as a student in the Faculty of Tropical Medicine at Mahidol University. For me, this is a piece of leadership because I am the first employee who dares to jump to commit self-development by pursuing an international master’s degree and learning developed science in BHI. No one in my office organization dares to study abroad and learn different challenging subjects.
As an epidemiologist working in a government institution, I try to make a shortcut to apply epidemiological insight from the perspective of Data Science. Exploring health informatics, spatial epidemiology, data visualization, and machine learning is something that I called ‘out of the box’ and truly challenging. While people in my organization usually decide to study the same subject in Public Health or Field Epidemiology, I tend to make difference to see what opportunities are being offered in modern society.
Am I fearful? Yes, of course, I am afraid to become the first and only one. There is a question that always fears me which said will I gain success in my study or not? But this is who I am, an ordinary employee who uses leadership to become different and try a new perspective.
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Back in a day, I was a representative of my institute for resident paper contest at Orthopaedic annual meeting. It was my first time that I had to present the project in English in front of 500 audiences including invited big-name international speakers and the expert judges. It was an unforgettable event in my life, not only the presentation but also every process of project management especially the pre-contest research camping which was very intensive and stressful. I kept practicing hundreds of times, days and nights, by myself, with my friends and research team and in front of daily morning conference. I did my best and finished with first runner-up. The first time is always the hardest. As an introvert person, that was such a huge step. I had an opportunity to present this project again in Switzerland, a bigger international conference but with less stress and more relax on the stage.
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My story is about something that happened in my house recently. Everyone knows exercise is good for both mental and physical health. So I planned to get my mom and dad to exercise. Of course, it’s easy to tell someone to exercise, but the results often don’t go as expected. First of all, I chose a method of exercise that we could work out at home, so there was no excuse for not exercising even on a rainy day. To reduce their excuses for lack of equipment and wasted time traveling to the gym, I selected the T-30 workout that uses only a training mat. I started exercising where they could see me every day. Moreover, I frequently invited them to exercise with me. After I did that for seven days, my mother began to exercise. However, my father still refused to exercise. So I put a whiteboard in front of the fridge and recorded the number of exercises that my mom and I did as a score to show progress every day. Finally, after half a month, my dad came to exercise together. Currently, my family’s exercise continues almost every day for 4 months in a row.
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I’d like to share my experience as a leadership role. Back when I was a medical student, I had a chance of becoming a vice president of an international challenge held by my faculty known by the name CMU-IMC. It was such a challenge to me because I have never been in charge of something big like this before. The hardest part was about dealing with different people of different ages. To be honest, it was quite stressful to me because I had to make sure that every thing had to be perfect. I have gained so many experiences from this event and it really matures me.
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This event happened around Oct 2022. I considered this event is my large step out of comfort zone. Actually, I don’t think I could do this 😂
I’m working as a clinical research associate (CRA). During my last monitoring at one study site, I found that the source documents was full of discrepancies and seems unreliable. After reaching out to each site staff, I found that there is the huge gap in communication internally.
I admit that I’m truly the conflict avoidance person. Setting myself among conflicts is the worst thing in the world for me. However, I need to point out this issue to principal investigator (PI) and other site staffs during the debrief meeting. It’s very complicated to address the issue while I need to take care of site staff feeling and help them fixing the issue in the right manner.
Approximately 5 site staffs argued at first and tried to defense themselves for around 1 hours. This tension was too much to bear for me. However, I magically managed to resolve this issue. I chose the word “magically” because I don’t know how to do it (and perhaps could not do it twice). It’s just occurred. The only thing I remember is that I tried my best to lead the debrief meeting and take care of everybody feeling as much as possible.
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I deeply understand your situation as I had experienced a similar issue before, but I could not make it to discuss it with PI. I really respect your leadership to get out of your comfort zone and run through obstacles. This is such a big step for young CRA like us. 😂
Nice to know your story. Cheer up!
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I would like to share an experience about leadership that I’ve learned. In my opinion, leaders have to be an active listener and empathetic.
In 2015 the National League for Democracy (NLD) won a landslide election in Myanmar and they put health systems reform as a priority in their election manifesto. After the election, the NLD decided that the health reform process to start with the National Health Planning process. So, in 2016 a group of six people from various iNGOs and development partners were seconded to Ministry of Health, to help with developing the National Health Plan and I was one of them.
Although I had to leave my comfortable job in an iNGO and put in an unfamiliar environment, I learned a lot. The NLD wanted to change the status quo and there are frictions and challenges between the reformers and people who stick to the same systems as before. That’s where I learned from experience that actively listening to people from other side and empathize with them help us move things along quicker.
By the end of 2016, teamwork, empathy and active listening help us finalize the National Health Plan and release it to the public.
Unfortunately, on 1st Feb 2021, military coup happened and all the progress made are slowly rolled back by the military government.
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I would like to apologize about my late work.
I would like to introduce you to my leadership when I was in third year resident training. I was assigned to be the chief resident, which there were 4 residents annually assigned to be in this position for 3-month duration. The jobs were about managing admission round (the academic activity that was scheduled on every Tuesday and Friday), coordinating between post-graduate team and other residents, participating conferences that need opinions of residents, directing some aspects of training program with attending staff.
Before my turn as the chief resident, I was very nervous about presenting the admission round. I was anxious about it because I had to prepare my team to present 3 cases of patients, differentially diagnose, and discuss about management. Moreover, there were lots of staffs, fellows, residents, and medial students in the conference room who paid their attention to my team and me. However, after 1st month passed, I felt more comfortable to prepare the admission round, and was relaxed when I was standing at the podium.
After finishing my 3-month job, I realized that the most difficult thing during being the chief resident was not preparing admission round. It is about managing, coordinating, and communicating with people.
This might be a nice introduction to this course.
Thank you for allowing me to share my experience.
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Please accept my apologies for the delayed post.
I would like to share my little story about leadership in me. Even though I am not a kind of a leader person, I am eventually a leader in my family’s health. I am interested and challenged myself to be one of the healthcare professionals by studying as a pharmacist and working in a clinical field. I made a family (and relatives) to trust in me. If anyone got sick, they would first contact me. Although I could not help as a doctor, I can sometimes support them and make a decision for them when necessary. I bring them to be more concerned about their health and well-being. I believe that health knowledge is non-stop, and I need to keep my knowledge up to date. This is my leadership in my home and I will keep doing it with my full effort.
It was so nice to see you all at the live meeting. Thank you so much for sharing your thoughts.
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I am sorry for misunderstood and being late. I just would like to share my leadership experience at work.
I am working as a pharmacist particularly for managing and handling investigational products (IPs).
When staff have questions that are related to “IPs”, side effects, drug interaction, or everything with medicines (or แค่มีคำว่ายา), they will reach me out at the pharmacy. To be honest, when I first started my work here, it scared me in making decision because I don’t really like to make a decision unless there is somebody support me. But working here, make me stronger in many aspects for example, leadership for team, teamwork, and management skill.I was nice meeting you all virtually today.
Looking forward to sharing and talking with you all in the next workshop 🙂 -
Hello everyone,
I apologize for the delay.
I would like to share my story. As I am working in clinical research, In 2020 and due to the COVID-19 lockdown, I was appointed by my company as team leader and responsible for 5 team members and many studies where I have to try to keep the studies running without problems and ensure patients’ safety. We as a team faced many challenges during this year as most hospitals didn’t have a place for our patients, the hospital staff was very busy and we had to find new ways to deliver the medications to patients and use the home nursery to follow up with patients. It was a tough year for all of us but we were able to achieve success with good planning and collaboration as a team. -
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