Recalling details and understanding the big picture would be listening skills that I need to improve because whenever someone told me something important, I could not grasp the context and retain important facts. I simply end such conversations, with “Okay”.
In such situations, I would rephrase the way I understand whether I miss the details or not; I would further ask and clear my misunderstandings whether I’ve accurately comprehended their message. In doing so, there could be a challenge with people who are impatient with being asked again and again, taking much time or providing more details. In that case, how do you manage it?