1. Please discuss how you think the perceived ease of use and usefulness may differ among the different demographics.
– Age
The younger generation tends to access and utilize technology more easily than the older generation because they have more experience with technology from a young age, whether at school (e.g., computers and educational software for learning) or through the use of smartphones in daily life. These factors influence younger users to feel more comfortable accessing the Personal Health Record (PHR) System. In contrast, the older generation may feel more challenged when using the technology.
– Gender
I do not think there is a significant difference between genders in the usage of a PHR system as long as the system’s design is user-friendly and well-designed. Both men and women should be able to keep track of their personal health records for whatever purposes they desire.
– Education level
Individuals with higher education levels are likely to feel more comfortable and able to access advanced systems better than those with lower education levels. This is due to their familiarity with technology, which allows higher education individuals to navigate and utilize more complex features of the PHR system effectively.
2. In your experience of using e-health applications or systems, what are some external factors or variables that should be considered to extend the proposed model for assessing the intention to use the system?
= In my opinion, interoperability and healthcare provider support are the factors that should be considered to improve the system’s use. Interoperability: Users are more likely to use a system that can seamlessly transfer and receive secure health data (e.g., EHR) with other healthcare systems and devices. Additionally, healthcare provider support: The support and recommendations from healthcare professionals can enhance the system’s reliability and boost users’ confidence in using the system.