Reply To: What system do you think?

[Chanida Limthamprasert]

From my experiences as a patient and a user, the government’s system in general still has problems in information organizing and transferring. I have been facing many situations where they cannot transfer my documents from one to another departments even though they are under the same organization. But I think it become a huge problem when the pandemic spread, there are so many patient and so many information that have to accessed and linked but the system failed to do that. Consequently, COVID patient cannot received the help as much as they needed it. When my family members got infected and need some medicine, we had to call so many numbers in one organization to tell them the same information all over again, which I think it would be less complicated to do if they use Information System to solve the problems.