An ilab system is a sample registration for laboratory analysis. At first time, this system is designed for adopting in a regional Medical sciences centre and it is very successful. We can use it for sample registration, tracking, reporting and client contacting. Once we try to apply it in department of medical sciences (DMSc) which has more type of laboratory, and data variety. It seems to be fail because now we can use only sample registration part for creating patient lab code.
The main factors for this situation is design. Because of the different in infrastructure between regional Medical sciences centre and DMSC (centre) even they have same purposes, ilab is not work for DMSc. As a consequence of this, users do not desire to use it or use it in some parts.