I think it is true. For me, I have not personally heard any complaints on using EMRs. By the way, to reduce this problem, we may need
1. Personalization.
Most EHR systems have ways to personalize the user experience, for example, using text extenders/expanders. A short sequence of letters or a word can be used to auto-produce a longer string of text
2. Local expertise. If there is a clinician or staff member who is EHR-savvy, consider giving this person time to expand his or her EHR work for the practice. The person could provide support to other staffs in using the EHR, develop practice-level personalizations, interact with the internal technology group to report concerns and learn about new functionalities, and share EHR tips during practice meetings.
3. More training to effectively and efficiently use the EHR
4. Alternatives by using scribes or voice recognition software
5. Protocols/workflow shifts. Daily routines may benefit from a protocol that either can be automated or completed by support staff.
Reply To: Week 4 Topic 1 Health Information Exchange
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