Various external variables influence a new technology’s perceived ease of use and usefulness. I think past experience, workplace relevance, and social influence could be significant distribution factors for a person’s attitude and behaviour.

Individuals with past experience in IT and digital proficiency will not limit their ability to apply new technology even when they experience complex features and additional functions in the early phase of launching a new tool. Moreover, if someone thoroughly understands new technology promoting performance on the job, it somehow impacts positively the perception of usefulness. Lastly, recommendations and encouragement from colleagues and close friends can boost the person’s interest and attention to using innovations due to social influence.