CingSianDal_eHealth_MyanCare

[Cing Sian Dal]

MyanCare

Overview
MyanCare is a pioneer in telehealth services and a leading digital healthcare company in Myanmar. Their main product, the MyanCare telemedicine app, provides affordable virtual healthcare services across the country.

Key Features

Telemedicine consultations
Health monitoring tools (e.g., period tracking, blood pressure monitoring)
BMI category assistance
Emergency hotlines feature
Medical records storage

Domain Areas

Interacting for health: Doctor-patient communication
Health in our hands: Self-monitoring tools
Data enabling health: Medical record storage

Current Health Practices – Strengths
Affordability: Consultations start at 4,500 kyats
Accessibility: Serves rural and remote areas
High customer satisfaction: 4.4+ ratings on app stores
Strong partnerships with hospitals and physicians

Current Health Practices – Areas for Improvement

Pricing strategy for Burmese-spoken international patients
Follow-up support for non-returning patients
Language barriers in a diverse linguistic landscape
Data privacy and user control
Clarification of worldwide services
Prescribed drug name matching for international patients

Impact
The app has significantly improved healthcare access in Myanmar, particularly for those in remote areas. It has become a preferred platform for many healthcare providers and offers the potential for further expansion and improvement in digital healthcare services.

My question for peers
For drug delivery or pharmacy service, in which domains does it cover?

[Aung Thura Htoo]

Hello Cing, thank you for sharing “MyanCare” eHealth project with us. Yes, I believe too that MyanCare has a great potential to improve the patients’ outcomes by allowing them to store their data with ease and being able to share with healthcare providers as well as their social community. Having a feature like social connection can foster more interaction with other people who are experiencing the same condition like the patient.

To answer your question, pharmacy service can be incorporated into all three domains: for example, patients, themselves, can log their medication – Health in Our Hand; they can connect with the pharmacy of their connected clinic – Interaction with Health; and they can receive the alerts and reminders (warning as well) from their application – Data Enabling Health.

[Aye Thinzar Oo]

Myancare is leading a telehealth application in Myanmar. Myancare health service was powerful during the COVID-19 pandemic. It served drug delivery services and telemedicine too. During the pandemic in Myanmar, patients couldn’t access clinics or hospitals, so Myancare could provide virtual and could support health literacy also.

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