1. Please discuss how you think the perceived ease of use and usefulness may differ among the different demographics.
In my opinion, based on Thai people’s digital literacy I experienced.
Age: Younger Thai people being more familiar with technology, typically find e-health applications easier to use and more beneficial, while older adults may struggle with these systems, perceiving them as challenging applications for use.
Gender: Thai women may prioritize user-friendly features and interfaces in technology that enhance their perception of ease and usefulness. In contrast, men might focus more on efficiency and technical aspects. However, I think that their gender is not the main factor in their adoption of the Personal Health Record System.
Education Level: Higher education correlates with greater digital literacy, making e-health systems appear more accessible and useful. Those with lower education levels might find these systems intimidating and less beneficial for them.
2. In your experience of using e-health applications or systems, what are some external factors or variables that should be considered to extend the proposed model for assessing the intention to use the system?
In my point of view, key technical factors on the intention to use the system include bugs and glitches, which can frustrate users and reduce trust in the system. System stability and reliability are crucial to prevent disruptions. Moreover, compatibility across devices is essential to ensure broad accessibility. Lastly, regular updates and maintenance are necessary to address technical issues and ensure data security, which is essential for protecting personal health information and maintaining user confidence.