The Technology Acceptance Model (TAM) defines perceived usefulness as the degree to which a user believes the technology will enhance their productivity, which impacts their intention to use it. Therefore, if the new technology offers more benefits than the old one, users are more likely to adopt it.
Furthermore, TAM also emphasizes the role of perceived ease of use. If the new technology is more simpler and accessible than the old one, people might perceive it as more useful even if its objective functionality remains the same. This is because the reduced effort and learning curve results in a perceived increase in efficiency and output.
In conclusion, TAM emphasizes that both perceived ease of use and perceived usefulness are essential for technology adoption. While a newer, simpler technology may be seen as more beneficial despite having identical abilities, demonstrating clear and objective improvements in utility and practicality remains crucial for driving user acceptance and improving the adoption of the new technology.