Reply To: Module 8 Topic discussion 1

[Kansiri Apinantanakul]

I also agree with other classmates that there are many factors affecting Usefulness (U) or Ease of Use (EOU) including:
1) Technology on-boarding process: People typically hate changes, especially the change that they did not understand clearly and have no idea how to react with it. The well-prepared on-boarding process including proper training, workshop, IT support may could enhance the technology acceptance especially the EOU domain.
2) Digital Literacy: This factor is the factor showing how well people could adapt to new technology. Young people, including Y and Z generation growing up with many technologies’ disruption. People of these generations tend to adapt well. I once learn about model of product adoption. In my opinion, this model could also adapt with technology acceptance as well. Most young people tend to adopt the product rapidly (innovators or early adopters) while the senior worker of X generation or boomer generation may fell in the late majority and the laggards group. I’m quite sure that the population characteristic, especially age, affect the result of TAM