As reviewed in the publication by Silenou et al., there are some attribute evaluations have been performed for the newly deployed SOMRAS compared to the conventional surveillance system for Human Monkeypox Outbreak in Nigeria, such as timeliness, completeness, and the user’s workload to transfer cases from paper forms to the database. The result seems SOMRAS has better performance. The additional evaluation indicators that I would like to propose are in the User’s experiences and Service Quality domain; including the user’s empathy and acceptability. Both indicators could be evaluated by interviewing the users and providing questionnaires regarding their experiences using the system. The better quality of the system is driven by the users’ feedback. Understanding the users’ obstacles in participation and report completion would help modify the system according to their needs. Thank you.
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