1) What do you think about this finding?
Regarding to EHR six main causes of physician burn out, 1) EHRs’ documentation and related tasks, 2) EHRs’ poor design, 3) workload, 4) work overtime, 5) inbox alerts, and 6) alert fatigue.
2) Have you ever heard any complaints from health officers (or yourself) on using EMR?
This is also common in our implementation The main reason is poor design, interactive functions like auto filling, coding instead of filling long text, lack of trainees, continuous maintenance and system improvement.
3) Any suggestions to avoid or reduce this problem.
The resolving options are firstly EHR app design fixing upgrading to be user friendly and assisting interactive auto generated function. Then, conducting training for user and gathering feedback and continuous improvement before releasing the app.