TAM highlights that a new technology should be as useful as the replacing one to promote users’ acceptance and adoption. If the new technology brings functional improvements, enhanced design and competence with current tools, users will likely accept it as it improves their performance at work. If the new tech is easier to use, there can be a positive influence on user attitude and alleviate unnecessary concerns related to issues. Despite the ease of use contributing to users’ acceptance, usefulness should be deemed the most critical factor for users’ acceptability.