To use EMR smoothly in humanitarian and migrant health settings, health care workers/digital staff need basic digital skills and practical training on the system. Health workers should feel comfortable registering patients, entering data, retrieving records, and protecting confidentiality. Ongoing support and simple, user-friendly interfaces help reduce frustration and prevent errors, especially for staff who are more used to paper-based work.
Reliable infrastructure and technical support are also important for EMR system operations. EMR systems require reliable electricity, appropriate hardware, and either stable internet or offline functions for remote areas. Backup power, and secure servers should be in place to ensure that health care is not interrupted though technology fails.