The good side of using EHR and why I prefer it is that, unlike the paper-based system where retrieving record cards for old patients is time-consuming and difficult, EMR allows faster access and review of complete medical histories. Digital systems allow more consistent and detailed information, improving the coordination between health workers, lab technicians, and administrative staff.
However, the downside is that there are still barriers to reaching its full potential. With the confusion during early transition, staff often have to handle both paper and electronic records, leading to an increased workload. Moreover, many healthcare workers have low computer usage levels or only basic training. Successful implementation of EMR requires much training. Additionally, some users fear that the time spent on EMR might reduce the quality of face-to-face interaction and the relationship with the patient.
And I believe that in order for the EMR system to operate smoothly, we need at least 1) capacity building, where IT training should be practical and role-specific to make sure that staff are comfortable enough to be familiar with it, and 2) centralized regulation and a unified standard of the system so it can allow streamlined data sharing across institutions within the country.