PM Lee Hsien Loong opened his remarks by acknowledging the situation. Continuously, he provided information about the DORSCON level to Orange. And his message was transparent as he explained what he knew about, what remained uncertain, and why certain measures were taken. He also showed empathy by acknowledging the public’s fear and anxiety and by expressing appreciation for grassroots healthcare workers and communities. He clearly explained practical steps to prevent and seek care. He showed respect and treated the public as responsible partners in managing the outbreak.
President Trump’s speech did not meet the “Be first” principle, as the speech came out after the global agencies had declared a pandemic. His message included travel restrictions, national emergency powers and federal actions but some statements were overly optimistic. Then, the speech outlined government actions, but it followed earlier periods of inconsistent messaging, which had weakened public confidence. Empathy was present, but did not strongly address the emotional impact on health workers and communities. The speech did mention travel limitations, increased funding, and emergency measures, but fewer clear instructions for individuals. Although he showed respect, the tone remained authoritative than collaborative.
In conclusion, PM Lee Hsien Loong’s speech met six principles of CERC, but President Trump’s speech did not fully meet.
