My organization implemented a Case Analysis System designed to track therapy progress and goals for children with disabilities. However, the system was partially unsuccessful due to several factors. In terms of data, records were not updated regularly and lacked consistency. The cost of the system was low, but limited budget meant fewer features and poor technical support. From an operational point of view, the system helped organize client information, but slow performance and occasional errors affected efficiency. The design was not user-friendly, and it was frequently changed by the organization, which discouraged some staff from using it. Finally, the people factor played a major role—some staff were not well trained or motivated to use the new system. Overall, the system showed potential to improve service delivery but failed to achieve full success because of design, data management, and user engagement issues.
