Our organization is currently developing ‘The One Dashboard’ to integrate multiple data sources for better decision-making and performance monitoring. Although still in progress, I think this has key factors based on the 5 main areas:
People: We actively engaged staff and managers from the start to ensure the system meets their needs and gains their support.
Cost: Since we used open-source tools and internal expertise instead of purchasing new software, this does not share the costs.
Operation: The dashboard is designed to pull data automatically from existing systems minimizing manual work and avoiding disruptions to daily operations.
Design: We involved both technical and non-technical users in the design to ensure the interface is simple and easily understandable.
Data: Data quality is essential for reliable outputs. We standardized indicators and set up validation checks to ensure accuracy and consistency.
All factors are interdependent but people remain the most influential. Without staff and leadership support, even the best system may fail.