During my work experience at hospital, one example of a Decision Support System is the electronic medical record (EMR) system that helps collect and organize patient data such as assessment findings, progress notes, therapy schedules, and outcomes. It supports clinical decision-making.
Overall, the system works reasonably well, especially for maintaining accurate client records and ensuring continuity of care among multidisciplinary team members (physiotherapists, lab technologists, pharmacists, nurses, and doctors). But sometimes the internet connectivity and staff digital skills also affect how effectively the system is used.
Factors that might influence the Decision Support System implementation could be technical infrastructure: which is reliable internet, sufficient computers, and stable power supply are necessary for smooth operation. Another one is staff training and digital literacy because some staff may not be familiar with using electronic systems, so ongoing training is essential. Besides, management support is also important because implementation works better when leaders encourage and allocate time for proper data entry and use. Last one is data quality – The accuracy and completeness of patient data entered into the system directly affect the quality of decision-making.
