An example of a system in your organization.
In my previous work, VRS(Volunteer reporting system) was endorsed to access the primary health care services from community health workers. The paper based reporting form was used for reporting. The project staff were trained to supervise the quality of performance. The data are entered in offline ACCESS database and export as excel database to review the summary dashboard for decision making. It was well functioning for remote and hard to reach area where geographical and limited internet. However, there were a lot of difficulties in implementation. For the data quality,
Volunteers understanding affect in recording because some of volunteer were old age and illiterate to fill correctly.
The transportation cost and operation charges to get data and manage compared to online digital platform.
The program was funded by external donor and project could not proceed when grant did not extend after agreed timeline. The system could not operate because of no fund. The HR resources were also shortage especially in community level.
The model is better to take responsibility the government and should lead with basic health staff to improve basic health care services in community.
