I think this finding of “EMR is one of top leading causes of physician burnout” is country specific and I want to refer as first world’s problem. Because there are thousands of other reasons which cause physician burnout rather than EMR in developing countries.
I have heard many concerns from healthcare personnel—ranging from community health workers to senior administrators and clinicians—regarding the use of EMRs. To prevent such issues, the primary purpose of implementing an EMR should be to address existing problems rather than create new ones. Every workflow has its own pain points, and the EMR must provide solutions to these challenges in order to encourage adoption. I refer to this as a “working incentive” for using EMRs. When healthcare professionals recognize that the system alleviates their major difficulties, they are more likely to view it as a tool that reduces their workload rather than as an added burden.
As highlighted in the paper, poorly designed EMRs place a significant strain on users. This challenge is not unique to EMRs but applies broadly to all software systems. There are, however, many ways to improve user experience. For example, clinicians primarily want to focus on treating patients, but to do so effectively, they require comprehensive and well-organized patient information. EMRs have clear advantages over paper-based systems in this regard, offering features such as patient dashboards, integration of 2D and 3D imaging, chronological record-keeping, and mapping of relationships.
An EMR should go beyond serving as a mere data-recording tool. It must harness the full potential of digital technology to truly support clinical practice and improve healthcare delivery.