I agree with the review that EMRs can cause physician burnout. It aligns with my experience from working with different EMRs in different hospitals, where it clearly shows that design and user-friendliness are very important. Some hospital EMRs cause me frustration when they require too many windows, run too slowly, or force me to go back and forth among various clinical data.
However, I think physician burnout originates more from the heavy nature and environment of clinical work itself. For example, long hours, high patient loads, and pressure to avoid mistakes. EMRs don’t directly create this stress, but they amplify it. When physicians are already overloaded, poorly designed EMRs can add more frustration and lead to heavier burnout.
So, apart from tackling the workload itself, EMRs can still be valuable tools. They should reduce duplication and provide a fast, smooth workflow. Involving health professionals directly in the design process would make EMRs more practical and user-friendly. I also strongly agree that using scribes, voice-over/voice-to-text technology can help with physician routines. In addition, supporting staff who are efficient with EMRs can also help reduce the workload.