As a staff in the insurance business which is a profit organization and has a wide range of business partners, I am looking for skills that make myself be able to run our operational process smoothly and efficiently. So, primarily, I’d like to gain knowledge on any Evidence-based decision support system or modeling and skills to visualize and communicate the results to all stakeholders and manage the collaboration among them.
From my experiences at work, most of our partners, especially in Thailand has poor skills in management of information. Most of our time spent to make data from/to other parties compatible with each other as they have their own format and interest before making any decision. So some time the decision made quite late and it affects some services agreement which surely affects profit. Hopefully taking this program I can have more ideas in the big picture of how to manage the situation.